Presentation

ECOPIEDRA S.L, is a company engaged in the manufacture of decorative coatings and tiling for exterior and interior facades and in the distribution of adhesive cements and joint mortars under the ECOCEMENT brand. It provides its services in the construction sector, and it would like to hereby formally state the quality policy and objectives established by and for the company.

ECOPIEDRA, S.L., defines its mission as follows

As the main objective, it produces and markets products while ensuring the highest levels of quality, which includes differentiating values such as response capacity and technical competency, in addition to the production of innovative products that are identified with and satisfy the needs of our customers.

ECOPIEDRA, S.L., defines its vision as follows

Our future vision is to be the leader in the manufacturing and marketing of our products by strengthening our presence in national and international markets, thereby promoting a great, modern company that efficiently and effectively manages its resources.
The entire organisation is thus involved in achieving product and service quality and assuring the company’s profitability and competitiveness, while spreading a culture of continuous process improvement.
ECOPIEDRA, S.L., through this Quality Policy – which is put into practice by maintaining a Quality Management System based on the UNE EN ISO 9001 standard – undertakes to satisfy quality requisites and to continuously improve the Management System’s efficiency by establishing all necessary measures, controlling processes and managing the company’s human and material resources.

Quality Objectives:

›› Assuring customer satisfaction by complying with the established requisites and knowing customer needs.

›› Increasing and consolidating innovation in an environment of continuous improvement.

›› Having sufficient flexibility to adapt to the requisites of our customers in a dynamic and competitive environment.

›› Having personnel with sufficient training and motivation, thereby achieving process improvement and orientation towards customer satisfaction and the satisfaction of the staff itself.

›› Preserving and increasing innovation in and learning about management and operational processes in an environment of continuous improvement.

The aforementioned quality objectives are periodically revised and updated according to the organisation’s needs. Senior management is responsible for defining them, measuring them and updating them according to the improvement needs of the quality management system.